What To Expect With Your In-Home Shutter Consultation

Holly Perron

As you begin the window treatment buying process, some companies, like Sunburst, start out with an in-home consultation. By taking samples to your home, we can present how different window treatments would work in your room. This conversation makes it easier to understand your options and helps you feel confident in your decision.

But what actually goes on during an in-home consultation? And how can bringing samples to your home enable you to better choose the perfect window treatment? Sunburst regularly performs these in-home consultations, and here’s what you will experience at your visit.

Stepping Through A Typical In-Home Shutters Consultation

People choosing between samples of window treatments.

Start by arranging an appointment by calling your local representative. If you already can picture the perfect coverings for you window, like our Polywood® plantation shutter, then we will make sure to bring you different options for your preferred product. We will also offer alternatives, so you can be sure that your windows match your ideas.

When we arrive, we’ll sit down and discuss what you want in a window treatment. We’ll spefically ask about your lighting, privacy, and energy efficiency ideas, and we’ll ask about hard-to-reach or specialty-shaped windows. Your consultant will also ask about how your windows are used and what style you want to accomplish. We want to achieve your final vision, so the more information, the better.

That may require going through different products and compare each style against each other. Most customers should look at a few different treatments, like comparing Polywood with our real-wood Ovation® shutters or picking the perfect stain to coordinate with the room. We’ll also demonstrate all the options available for the shutter, shade, or blind, like available colors, louver sizes, or hidden tilt-rods.

Once you make your pick, we’ll find the exact measurements of your windows. We will typically measure the windows in every room in your home—even if you only plan to buy window treatments for some of your windows. We do this because many of our clients ask to be able to order additional window treatments quickly. At the end of the appointment, we will walk you through a detailed, written quote, so there are no hidden costs on your invoice.

Alt text: Sunburst Shutters van at customer's home. 

Red Flags For A Bad In-Home Shutter Consultation

While we are confident that Sunburst will give you professional in-home consultation, there are some actions you should never experience from any window treatment salesperson. It should go without saying, the quality of your sales representative mirrors the quality of the product.

Primarily, your rep should respect your home. He or she should come to your house when promised, with all samples requested, and offer to cover their shoes with shoe booties. Your consultant should always have product and company pamphlets and pricing details.

In regards to pricing, you should always get a detailed written quote. Don’t accept a large pricing range, jotted down on a blank page or the back of a business card. And don’t take pricing information before they take any window measurements. You want to understand how much you should pay and why. Don’t forget to search for references and online reviews.

You Can Anticipate A Productive In-Home Consultation With Sunburst

At Sunburst, we work hard to match our clients’ windows with a quality window treatment. Our salespeople strive to be courteous, professional, and knowledgeable. And we’ll never allow any cost or quality surprises on the invoice. Just call at 215-874-4897 to set up your in-home consultation.